At Desk24.ai, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
When you interact with our website or services, we may collect:
- Personal Information: Name, email address, phone number, billing details, or any information you provide via forms.
- Non-Personal Information: Browser type, IP address, device information, and website usage data (via cookies or analytics tools).
- Service Information: Details you share with us while using our services (e.g., project details, business information).
2. How We Use Your Information
We use the collected information to:
- Provide and improve our services.
- Communicate with you about inquiries, projects, and support.
- Process payments and manage billing.
- Personalize website experience and improve usability.
- Send updates, newsletters, or promotional offers (only if you opt-in).
- Ensure security and prevent fraudulent activities.
3. Cookies and Tracking
Our website may use cookies and similar technologies to:
- Enhance your browsing experience.
- Track website traffic and performance via analytics.
- Remember your preferences for future visits.
You can disable cookies in your browser settings, but some features may not function properly.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your data only with:
- Trusted third-party service providers (e.g., payment processors, hosting services) under strict confidentiality agreements.
- Legal authorities, if required by law or to protect our rights.
5. Data Security
We implement appropriate security measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving promotional emails.
- Request data portability.
- Withdraw consent for data processing.
To exercise these rights, please contact us at contac@desk24.ai.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review their policies before sharing personal information.
8. Children’s Privacy
Our services are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Desk24,ai
Email: contact@desk24.ai
Phone: 737-226-7362
Website: Desk24.ai